Privacy policy

1. Introduction

Taryn G Training, Growth and Development (Pty) Ltd (“the Company”, “we”, “us”, “our”) is committed to protecting the privacy and personal information of all learners, clients, employees, contractors, and website users.

This Privacy Policy explains how we collect, use, process, store, and protect personal information in accordance with the Protection of Personal Information Act (POPIA) of the Republic of South Africa.

By accessing our Learning Management System (“LMS”), enrolling in our programmes, or engaging with our services, you consent to the processing of your personal information as described in this Policy.

2. Definitions

For purposes of this Policy:

  • Personal Information means information relating to an identifiable, living natural person or juristic person as defined under POPIA.

  • Processing includes collection, recording, storage, updating, use, distribution, and deletion of personal information.

  • Data Subject refers to the individual whose personal information is being processed.

3. Information We Collect

We may collect and process the following categories of personal information:

3.1 Identification Information

  • Full name

  • Identity number or passport number

  • Date of birth

  • Gender

3.2 Contact Information

  • Email address

  • Mobile number

  • Physical address

3.3 Employment and Education Information

  • Employer details

  • Job title

  • Qualifications

  • Academic history

3.4 Learning and Assessment Data

  • Course enrolment records

  • Assessment submissions

  • Results and performance data

  • Certification status

3.5 Technical Information

  • IP address

  • Login records

  • Device and browser information

  • Usage activity on the LMS

4. Purpose of Processing

We process personal information for the following purposes:

  • Course registration and administration

  • Delivery of accredited and non-accredited training

  • Assessment and certification processes

  • Reporting to regulatory bodies (e.g., SETAs, QCTO) where applicable

  • Issuing statements of results and certificates

  • Communication regarding courses and services

  • Compliance with legal and contractual obligations

  • Internal reporting and quality assurance

We will only process personal information for lawful and legitimate purposes.

5. Lawful Basis for Processing

Personal information is processed on the basis of:

  • Consent of the Data Subject

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

Where consent is required, it may be withdrawn at any time in writing.

6. Disclosure of Information

We may share personal information with:

  • Relevant SETAs or the Quality Council for Trades and Occupations (QCTO)

  • Moderators and assessors

  • Accredited partners or subcontractors

  • IT service providers hosting or supporting the LMS

  • Regulatory or law enforcement authorities where legally required

We will not sell or rent personal information to third parties.

7. Information Security

We implement reasonable technical and organisational safeguards to protect personal information against:

  • Unauthorised access

  • Loss or misuse

  • Alteration or destruction

Access to personal information is restricted to authorised personnel only.

8. Retention of Information

Personal information is retained only for as long as necessary to:

  • Fulfil the purpose for which it was collected

  • Comply with legal, regulatory, and accreditation requirements

  • Maintain academic and certification records

Where information is no longer required, it will be securely destroyed or de-identified.

9. Rights of Data Subjects

In terms of POPIA, Data Subjects have the right to:

  • Request access to their personal information

  • Request correction or updating of inaccurate information

  • Request deletion of personal information where lawful

  • Object to processing on reasonable grounds

  • Withdraw consent (where processing is based on consent)

  • Lodge a complaint with the Information Regulator

Requests must be submitted in writing to the contact details provided below.

10. Cookies and Website Tracking

Our LMS and website may use cookies or similar technologies to:

  • Improve user experience

  • Monitor platform performance

  • Analyse usage trends

Users may adjust browser settings to refuse cookies; however, this may affect platform functionality.

11. Cross-Border Transfers

Where personal information is stored on cloud-based systems or servers located outside South Africa, we will ensure that such transfers comply with POPIA requirements and that appropriate safeguards are in place.

12. Updates to This Policy

We reserve the right to amend this Privacy Policy from time to time. Updated versions will be published on our website or LMS platform.

Continued use of our services constitutes acceptance of the revised policy.

13. Contact Details

Taryn G Training, Growth and Development (Pty) Ltd
Email: info@taryng.com
Telephone: +27 67 389 7539
Registered Address: 1 Seeking Drive, Garlington, KZN, 3201

If you are not satisfied with our response to a privacy concern, you may contact the Information Regulator of South Africa.